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An enterprise is considering outsourcing non-core IT processes Which of the following should be the...

An enterprise is considering outsourcing non-core IT processes Which of the following should be the FIRST step?

A.

Update resource allocation policies

B.

Conduct a cost-benefit analysis for outsourcing.

C.

Issue a formal request for proposal to outsourcing vendors.

D.

Establish service level metrics for outsourced activities

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