A high-tech enterprise is concerned that leading competitors have been successfully recruiting top talent from...

 A root cause analysis is the first step to identify the factors that are causing the loss of top talent and to devise appropriate solutions. A SWOT analysis, an incentive and retention program, and an aggressive talent acquisition program are possible outcomes of a root cause analysis, but they are not the first action to take. References := CGEIT Review Manual, 7th Edition, page 103.