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A board of directors has mandated that key performance indicators (KPIs) be developed for all...

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A board of directors has mandated that key performance indicators (KPIs) be developed for all IT projects that are created in support of a business objective. Which of the following MUST be reflected in the KPIs to be effective?

A.

Future-state architecture

B.

Critical success factors (CSFs)

C.

Portfolio management principles

D.

Key risk indicators (KRIs)

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