Cloud Kicks (CK) has gone through a comprehensive redesign of its internal sales process to...

The strategy designer should recommend using In-App Guidance and investing in change management to aid the sales team in onboarding toSales Cloud. In-App Guidance is a feature that allows creating prompts and walkthroughs within Salesforce to guide users through new features or processes. Change management is a process that involves planning, communicating, and supporting users through organizational changes, such as adopting new technologies or workflows. References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/use-in-app-guidance-and-invest-in-change-management