The following groups form the key roles and functions associated with cloud computing. They do not constitute an exhaustive list but highlight the main roles and functions within cloud computing:
- Cloud customer: An individual or entity that utilizes or subscribes to cloud based services or resources.
- CSP: A company that provides cloud-based platform, infrastructure, application, or storage services to other organizations or individuals, usually for a fee; otherwise known to clients “as a service.
- Cloud backup service provider: A third-party entity that manages and holds operational responsibilities for cloud-based data backup services and solutions to customers from a central data center.
- CSB: Typically a third-party entity or company that looks to extend or enhance value to multiple customers of cloud-based services through relationships with multiple CSPs. It acts as a liaison between cloud services customers and CSPs, selecting the best provider for each customer and monitoring the services. The CSB can be utilized as a “middleman” to broker the best deal and customize services to the customer’s requirements. May also resell cloud services.
- Cloud service auditor: Third-party organization that verifies attainment of SLAs.