A family member has not left a child’s bedside in 3 days and says, “I...

This response usesreflective, supportive communicationand encourages the family member toconnect with their own coping mechanisms and preferences. It shows empathy, builds rapport, and helps the individual think about self-care without directing them or dismissing their feelings.

“Psychosocial support includes guiding family members to express their feelings and reconnect with their coping resources. Open-ended, supportive questions are most therapeutic.”

(Referenced from CCRN Pediatric – Direct Care: Psychosocial, Family Stress and Coping in Critical Illness)