The correct answers are A, C, and D because strong Conduct of Operations (CoO) ensures disciplined, consistent, and well-understood operational practices, which directly reduce errors and unsafe behaviors.
Option A (misunderstanding of expectations) is minimized because CoO emphasizes clear communication, defined roles, and standardized procedures , ensuring that operators understand exactly what is expected of them.
Option C (normalization of deviation) is also minimized. One of the key goals of CoO is to prevent gradual acceptance of unsafe practices. By enforcing strict adherence to procedures and promoting a questioning attitude, organizations avoid drifting away from safe operating limits.
Option D (frequency of process safety incidents) is reduced because consistent and disciplined operations lower the likelihood of human error, procedural violations, and unsafe conditions , all of which are major contributors to incidents.
Option B is incorrect because CoO does not aim to reduce training frequency; in fact, it may reinforce the need for ongoing training . Option E is also incorrect because audits are a management system requirement and are not reduced by CoO.
CCPS highlights that strong Conduct of Operations promotes operational discipline, reliability, and safety , directly improving process safety performance.
