Your organization has determined that your cybersecurity architect needs to be notified via email whenever...

The correct administrative action is to add the architect’s email address to the managed recipient list for standard incident and detection notification emails in General settings. Falcon standard notification behavior already matches the stated requirement: CrowdStrike sends email notifications for detections with severity of medium or higher and sends incident notifications when a new incident reaches a CrowdScore of 1.0 or higher. The recipient list is managed from Support and resources > Resource and tools > General settings under “Manage list for detection and incident emails.” Creating a Falcon user or assigning a custom role does not automatically subscribe the architect to these standard email notifications. A Fusion SOAR workflow could send email, but it is unnecessary because the native notification mechanism already exists and is designed for this use case. The Detections and Exceptions Manager role controls exception management, not notification enrollment. CCFA reference topics: Falcon Notifications, General Settings, Standard Incident and Detection Notification Emails, Dashboards and Reports.