A patient is scheduled to see his PCP in 3 days.

The record contains conflicting documentation: the problem list includes both “type 2 diabetes without complications” and diabetes with complications (erectile dysfunction association), while the most recent clinic note indicates the provider addressed “DM2 with autonomic neuropathy,” which is clearly a diabetic complication. In outpatient CDI, the first priority is to resolve internal inconsistency so coding accurately reflects the patient’s current clinical status and what was evaluated/managed at the encounter. A query should therefore focus on whether the patient’s diabetes iswith complications(and which complications are active/being addressed) versus trulywithout complications, because “without complications” is generally not appropriate when neuropathy/other manifestations are present and being managed. CDI staff also should not unilaterally remove items from the provider-maintained problem list, and asking the patient is not a reliable documentation/coding source for establishing diagnoses. Once the provider clarifies diabetes complication status, a follow-up clarification can address specific linkages (e.g., erectile dysfunction due to diabetes) if needed for correct code assignment