Mark is the business analyst for his organization.

 In a situation where a solution development team is expressing difficulty in implementing certain requirements, it is important for the business analyst to investigate the reasons behind the team’s concerns. The BA should evaluate whether the complexity is genuinely overstated or if there are legitimate challenges. The BA should also consider the team’s past experiences with similar projects and determine if there are any lessons learned that can be applied. Effective communication and collaboration between the BA and the development team are crucial to address these concerns and find a feasible solution.

References: While I cannot reference specific documents, the principles mentioned are in line with the general practices of business analysis as outlined in the Business Analysis Body of Knowledge (BABOK) and other business analysis resources.