Bob and Susan are business analysts for their organization.

 Benchmarking is a technique that compares the performance or quality of a product, service, or process against a standard or best practice. Benchmarking can be used to identify gaps, opportunities, and areas for improvement. Benchmarking is one of the tools and techniques of the Assess Capability Gaps task, which is part of the Strategy Analysis knowledge area. Benchmarking is different from a stress test, which is a type of testing that evaluates the behavior of a systemunder extreme conditions. A feasibility study is an analysis that evaluates the viability of a proposed solution or alternative. Alternative identification is a technique that generates and evaluates different options to achieve a desired outcome. References: Business Analysis Expert Certification, CCBA® |IIBA®, CERTIFICATION OF CAPABILITY IN BUSINESS ANALYSIS, CCBA® and CBAP® Certifications Study Guide