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A key stakeholder has requested an extensive range of performance measures for a replacement workflow...

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A key stakeholder has requested an extensive range of performance measures for a replacement workflow system. A business analyst (BA) has decided to work closely with the stakeholder to validate the performance measures requested. The BA will be ensuring that the performance measures:

A.

Align to industry benchmarks gathered for similar solution implementations.

B.

Align with other measures within the broader context of the solution.

C.

Are either qualitative or quantitative measurements, but not both.

D.

Are written in the correct format using the agreed standards.

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