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A company has bought a customizable software product, and the vendor's business analyst (BA) is...

A company has bought a customizable software product, and the vendor's business analyst (BA) is visiting the company's office to perform a requirements assessment. The business sponsor expresses an interest in improving a specific process that is in scope. What should the BA do?

A.

Create a process model

B.

Review data flow diagrams

C.

Develop a data model

D.

Observe the activity

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