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A business analyst (BA) identifies a design option that enhances the performance of the business...

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A business analyst (BA) identifies a design option that enhances the performance of the business by automating repetitive tasks that require multiple staff touchpoints to complete a single task. Which type of improvement opportunity is identified by the BA?

A.

Identify additional capabilities

B.

Increase efficiencies

C.

Reduce costs

D.

Improve access to information

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