You are preparing an operational runbook for a Claude-based service.

An actionable runbook must connect detection, diagnosis, containment, recovery, and escalation. Option B supplies that complete operational chain: alerts identify abnormal conditions; triage procedures guide initial investigation; dashboards and logs provide evidence; escalation paths assign authority; and rollback procedures restore a known-safe state. The runbook should cover model errors, latency degradation, rate limits, tool failures, prompt regressions, cost anomalies, data-governance events, and dependency outages. Anthropic’s operational materials demonstrate incident workflows in which alerts lead responders to logs and runbooks before corrective action. Options A, C, and D each omit information required for an on-call engineer to progress from notification to controlled resolution. Procedures should be tested through exercises and updated after incidents.

Study Guide references/topics: Claude operational and observability patterns; incident response; triage; escalation; rollback; operational readiness.