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A Claude Architect is reviewing a post-deployment performance report for an AI-assisted legal-document summarization system.

A Claude Architect is reviewing a post-deployment performance report for an AI-assisted legal-document summarization system. The report includes these observations:

Average summarization time decreased from 47 minutes to 6 minutes per document.

Associates spend less time on summaries, but overall billable output has not measurably changed.

Infrastructure costs increased by 22% because redundant retry logic generated additional API calls.

Some summaries require attorney correction, adding an average of 8 minutes of review per document.

Which analysis correctly attributes each observation to the appropriate business-value pillar?

A.

Observations 1 and 2 both indicate efficiency gains; Observation 3 is a solution-cost issue; Observation 4 is a performance-SLA issue.

B.

Observation 1 is a transformation outcome; Observation 2 is an efficiency gain; Observation 3 is a performance-SLA degradation; Observation 4 is a solution-cost issue.

C.

Observations 1 and 4 together indicate a net performance-SLA improvement; Observation 2 is a transformation gap; Observation 3 is a productivity drain from over-engineering.

D.

Observation 1 indicates an efficiency gain; Observation 2 shows that productivity has not yet been realized; Observation 3 is a solution-cost issue; Observation 4 is an efficiency loss that partially offsets Observation 1.

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