What team should be created for process design?

An effectiveprocess design teamshould include:

Stakeholders(to align with business needs)

Subject Matter Experts (SMEs)(for technical accuracy)

Frontline users and participants(for practical execution insights)

This ensures that the process is not only technically sound but alsousable and adoptedby those who execute it.

“Successful process design requires the collaboration of stakeholders, SMEs, and those involved in day-to-day operations. Their combined input ensures the process meets business objectives and operational practicality.”

– ABPMP CBOK®, Chapter 5 – Process Design