What must any process design have to be considered effective?
A.
Activity at both the process and workflow levels
B.
Tasks at the subprocess level as well as at the workflow level
C.
Steps both at the task level and at the subprocess level
D.
Subprocesses that break down into tasks and steps
The Answer Is:
D
This question includes an explanation.
Explanation:
Aneffective process designis structured hierarchically — beginning withhigh-level subprocessesthat are broken down into detailedtasks and steps. This granularity ensures the process isunderstandable, executable, and measurable.
“A process must be decomposed from macro-level subprocesses to detailed tasks and steps. This layered decomposition ensures traceability and allows process owners to manage and optimize at various levels of granularity.”
– ABPMP CBOK®, Chapter 5 – Process Design
This hierarchical clarity ensures:
Better training and onboarding
Easier automation and monitoring
Targeted performance improvement
[Reference: ABPMP CBOK®, Chapter 5 – Process Design, ]
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