Which are the two types of Center of Excellence (CoE) for process governance?
A.
Focused and unfocused
B.
Centralized and decentralized
C.
Experts and specialists
D.
Global and regional
The Answer Is:
B
This question includes an explanation.
Explanation:
BPM Centers of Excellence (CoEs)are typically structured as either:
Centralized: One core team managing process standards and support across the enterprise.
Decentralized: Localized teams within departments with process support tailored to specific needs.
“CoEs can be organized in centralized or decentralized models depending on governance preferences, organizational culture, and the scale of operations.”
– ABPMP CBOK®, Chapter 8 – Enterprise Process Management
[Reference: ABPMP CBOK®, Chapter 8 – Enterprise Process Management, ]
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