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DIAGRAM TAKENAn analyst at an organization has just learnt about bullet charts.

DIAGRAM TAKEN

An analyst at an organization has just learnt about bullet charts. For the latest dashboard, the analyst has decided to display the customer satisfaction rate from the latest 2018 customer survey results through a bullet chart while comparing it to the 2017 customer satisfaction rate.What can be gleaned from this chart?

Customer Satisfaction

120%

100%

80%

A.

The 2018 customer satisfaction rate is at 90%. between good and excellent, and exceeded its target of 70%

B.

The 2018 customer satisfaction rate is at 90%. between good and excellent

C.

The 2018 customer satisfaction rate was fair, at 70%, and did not reach its target of 90%

D.

The 2018 customer satisfaction rate is at 90%. between good and excellent, while the 2017 customer satisfaction rate was at 70%

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