Which of the following is an indicator of an improved Business Continuity (BC) culture?

An improved BC culture is evidenced when business continuity becomes embedded and sustained through internal ownership, competence, and ongoing commitment—not when BC is treated as a one-off documentation task or outsourced activity. In GPG 7.0, the focus of Embracing Business Continuity (PP2) is to intentionally improve BC culture by moving away from “mandating and enforcing compliance” and instead embedding BC into the organization so it remains operational and current. A clear indicator of maturity is having trained internal personnel (not just a single BC specialist) who understand their roles and remain committed to maintaining capability over time—this supports continuity of knowledge, repeatable practices, and continual improvement.

Option A is incorrect because improved culture does not remove top management’s responsibilities; leadership commitment remains essential to governance, resourcing, and direction of the BCMS. Option C weakens culture by reducing internal engagement and ownership. Option D describes passive “plan storage” rather than an active, practiced capability. Therefore, B best reflects a healthier and more resilient BC culture.