Which of the following defines the deliverable the customer is expecting?

The product scope statement defines the deliverable the customer is expecting. It describes the features, functions, and characteristics of the product, service, or result that will be produced by the project. It also defines the acceptance criteria, assumptions, and constraints related to the product scope. The product scope statement is a key input for developing the project scope statement, which defines the work that needs to be done to deliver the product scope. The product scope statement is usually created by the business analyst in collaboration with the customer and other stakeholders, and approved by the solution owner. References: IIBA BABOK Guide v3, section 5.1.2, page 162; CBAP / CCBA Certified Business Analysis Study Guide, chapter 6, page 233; Free CBAP CBAP® Exam Questions - IIBA CBAP Exam - Study4Exam, question 242.