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A business analyst (BA) conducts a process analysis on the business analysis practices that were...

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A business analyst (BA) conducts a process analysis on the business analysis practices that were used on the previous major implementation. From this the BA identifies and documents that there are three improvement areas which would make the business analysis process more efficient In which business analysis artifact does the BA document these measures of improvement for the next piece of analysis work?

A.

Skills assessment

B.

Performance assessment

C.

Engagement approach

D.

Governance approach

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