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The following is a list of statements concerning investigation techniques.

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The following is a list of statements concerning investigation techniques.

a. Questionnaires are an effective way of developing rapport with the business users.

b. Workshops are an effective way of obtaining user buy-in and acceptance.

c. Protocol analysis involves following a user for a period to find out what they do.

d. Scenarios can be used as an effective basis for the development of prototypes.

Which of the following is correct?

A.

Statements a and care incorrect, statements b and d are correct.

B.

Statements a and d are incorrect, statements b and carecorrect

C.

Statements b and care incorrect, statements a and d are correct.

D.

Statements c and d are incorrect, statements a and b are correct.

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