Outputs of the Control Communications process include:
A.
expert judgment and change requests.
B.
work performance information and change requests.
C.
organizational process asset updates and an issue log.
D.
project management plan updates and an issue log.
The Answer Is:
B
This question includes an explanation.
Explanation:
In the PMBOKĀ® Guide, the Monitor Communications (formerly known as Control Communications in earlier editions) process is the process of ensuring the information needs of the project and its stakeholders are met.
The primary outputs of this process are:
Work Performance Information (WPI): This is a core output of any monitoring and controlling process. It involves taking the raw Work Performance Data (status of communication activities) and comparing it against the Communications Management Plan. This provides a processed summary of how communication is actually performing, such as whether stakeholders are receiving information on time or if they are satisfied with the level of detail provided.
Change Requests: If the monitoring process reveals that the current communication strategy is ineffective or that stakeholders ' needs have changed, a change request is generated. These requests are processed through the Perform Integrated Change Control process and may result in adjustments to the project management plan or communication protocols.
Project Management Plan Updates: Specifically, updates to the Communications Management Plan or the Stakeholder Engagement Plan based on the findings of the monitoring activities.
Project Document Updates: This often includes updates to the Issue Log, Lessons Learned Register, and Stakeholder Register.
Comparison with other options:
A. Expert judgment: This is a Tool and Technique, not an output.
C and D. Issue log: While the issue log is often updated during this process, it is considered a Project Document Update rather than a primary standalone output of the process in the same category as Work Performance Information. Furthermore, Option B represents the two most definitive and critical outputs that drive project action (analysis and formal change).
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