According to the PMBOK® Guide and the Standard for Project Management, the Perform Integrated Change Control process is the definitive process for reviewing all change requests, approving changes, and managing changes to deliverables, project documents, and the project management plan.
As per PMI standards, every change request—whether it involves corrective action, preventive action, defect repair, or updates to formally controlled documents—must be processed through this specific process. The key activities within this process include:
Reviewing: Assessing the change ' s impact on all project constraints (Scope, Schedule, Cost, Quality, Resources, and Risk).
Disposition: The formal decision-making step where the Change Control Board (CCB) or the Project Manager approves, rejects, or defers the change.
Communication: Ensuring that the results of the change request (disposition) are communicated to stakeholders and recorded in the Change Log.
The other options are incorrect based on the following PMI definitions:
Control Quality: This process is concerned with the correctness of deliverables and meeting the quality requirements. While it may result in a change request (for defect repair), it does not process the disposition of that change.
Control Scope: This process monitors the status of the project and product scope. Like other control processes, it may generate change requests to keep the project on track, but the actual approval happens in Integrated Change Control.
Monitor and Control Project Work: This is a high-level process used to track, review, and report the overall progress of the project. It provides the work performance reports that serve as inputs to the change control process but does not handle the disposition of individual changes.
As per the PMI Lexicon of Project Management Terms, Perform Integrated Change Control ensures that no change is made to the project ' s baselines without a formal assessment and approval, maintaining the integrity of the project plan.