A project manager is searching for solutions that bring some degree of satisfaction to all...

According to the PMBOK® Guide, there are five general techniques used to resolve conflict. The scenario described—searching for a solution that brings " some degree of satisfaction to all parties " and is often a " temporary " fix—perfectly defines Compromise/Reconcile.

Compromise/Reconcile: This technique involves searching for solutions that bring some degree of satisfaction to all parties in order to temporarily or partially resolve the conflict. It often results in a lose-lose situation because both parties are required to give something up to reach an agreement.

Key Indicators:

" Some degree of satisfaction " (Middle ground).

" Temporary " resolution.

Adjusting positions or searching for a bargain.

Analysis of other options:

A. Withdraw/avoid: This involves retreating from an actual or potential conflict situation or postponing the issue to be better prepared or to be resolved by others. It does not seek to provide satisfaction to the parties involved.

B. Smooth/accommodate: This emphasizes areas of agreement rather than areas of difference. It involves conceding one ' s position to the needs of others to maintain harmony. It is often a " lose-win " approach.

C. Collaborate/problem solve: This is considered the best approach by PMI. It involves incorporating multiple viewpoints and insights from different perspectives. It requires a cooperative attitude and open dialogue that typically leads to consensus and commitment (win-win). It is a permanent, not temporary solution.

Per PMI standards, while Compromise/Reconcile is useful for reaching a quick middle ground, the project manager should ideally strive for Collaborate/Problem Solve whenever time and resources permit to ensure a long-term, sustainable resolution.