Which table in ServiceNow stores the details of customizations included in an update set?
A.
System Properties [sys_properties]
B.
Update Set [sys_update_set]
C.
Application Registry [sys_app]
D.
Customer Update [sys_update_xml]
The Answer Is:
D
This question includes an explanation.
Explanation:
The Customer Update [sys_update_xml] table stores the individual customization records that make up an update set. The Update Set [sys_update_set] table represents the update set container itself, but the actual tracked configuration changes are represented as customer update records. This distinction is important in CAD because update sets are used to group and migrate configuration changes, not ordinary transactional data. For example, changes to business rules, forms, fields, UI actions, and other configuration records can create Customer Update records. System Properties and Application Registry records serve different purposes and are not the table that stores update set customization details. Therefore, D is the correct answer.
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