Here is an example of the criteria set for a knowledge base:• Companies: ACME North...

ServiceNow CAD Question Answer

Here is an example of the criteria set for a knowledge base:

• Companies: ACME North America

• Departments: HR

• Groups: ACME Managers

• Match All: Yes

In this example, what users would have access to this knowledge base?

Employees of ACME North America, who are members of HR Department or the ACME Managers group

Members of the ACME Manager group, who are also members of HR Department and part of ACME North America

Members of the ACME Managers group, and HR department, regardless of geography

Users which are members of either ACME North America, or HR Department or ACME Managers group

CAD PDF/Engine

Get 65% Discount on All Products, Use Coupon: "ac4s65"