The results of a business readiness test reveal relatively low ratings across all survey topics...

Low readiness in a business unit (assessed pre-go-live, likely in Deploy) requires targeted intervention. Option B is correct because a workshop with project management (for alignment), local management (for context), and change agents (for execution) enables a deep dive into root causes and collaborative mitigation planning (e.g., extra training). This multi-stakeholder approach ensures comprehensive understanding and action. Option A is too narrow—change agents alone lack the authority or full perspective. Option C excludes local input, limiting effectiveness. Option D involves the sponsor, which is overkill for an operational issue, and users may not strategize solutions. SAP OCM favors inclusive, practical responses.

“Address low readiness through workshops with project management, local leaders, and change agents to analyze results and plan targeted mitigation” (SAP Activate, Business Readiness Assessment Follow-Up).