An SAP cloud project is supported by an external change management advisor and an internal...

In SAP projects, external advisors bring expertise, while internal managers operationalize it. Option A is correct because the internal change manager, embedded in the organization, ensures knowledge transfer for sustainability. Option C is correct as the internal manager executes tasks (e.g., communication) due to their proximity to stakeholders. Option E is correct because the external advisor provides strategic approaches and tools (e.g., templates from SAP Activate), leveraging their expertise. Option B is incorrect—developing plans is collaborative, not solely external. Option D is incorrect; holistic responsibility is shared, not fully outsourced. This division balances external best practices with internal execution.

“External advisors provide best-practice approaches and tools, while internal change managers execute activities and ensure knowledge transfer for long-term capability” (SAP Activate Methodology, Change Management Roles and Responsibilities).