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Which routing rules for tickets or cases are offered by SAP Service Cloud?

SAP C_C4HCX_2405 Full Course Access
SAP C_C4HCX_2405 View All Questions

Which routing rules for tickets or cases are offered by SAP Service Cloud? Note: There are 2 correct answers to this question.

A.

To an outbound channel

B.

To a team

C.

To an employee

D.

To a queue

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