Which of the following apply when accessing a new SAP Service Cloud Version 2 tenant?

Option C is correct because the customer will need to provision new tenants through SAP for Me, which is a self-service portal that provides access to SAP products, services, and support12.

Option D is correct because the business settings will need to be activated for the tenant, which enables the tenant to use the features and functions of SAP Service Cloud Version 23.

Option A is incorrect because the administrator does not need to create an initial user in order to log in to the tenant for the first time. The initial user is created automatically by SAP and the credentials are sent to the customer via email3.

Option B is incorrect because any test tenant does not need to be purchased separately. The customer can choose to purchase a test tenant along with the production tenant, or request a test tenant later through SAP for Me2. References =

Defining the Scope - SAP Learning

Solution Guide for SAP Service Cloud Version 2

Version 2 Onboarding Guide for SAP Service Cloud

Set Up Guide for SAP Service Cloud Version 2 - SAP Online Help