What are the main uses for warranty management in SAP Service Cloud?

SAP C_C4H510_04 Question Answer

What are the main uses for warranty management in SAP Service Cloud? Note: There are 2 correct answers to this question.

The system can be set up so that certain incident categories are not covered.

Routing rules can be applied to warranties.

The agent is prompted to upsell a warranty to the customer.

When an agent creates a ticket with a registered product, the warranty is automatically determined.

C_C4H510_04 PDF/Engine

Get 60% Discount on All Products, Use Coupon: "8w52ceb345"