The document details the SAP Business AI functionalities for Receivables Management:
"The two correct functionalities related to SAP Business AI–enhanced automation capabilities in Receivables Management processes are:
C. Collection and update of dispute case information
SAP Business AI, especially through SAP Build Process Automation, streamlines dispute case handling by automating email communication with customers and directly updating dispute details in the system—significantly reducing manual tasks in dispute resolution.
D. Intelligent collections management
AI-driven Collections Management leverages machine learning and historical data to prioritize overdue receivables, forecast expected payments, and guide collectors—enhancing productivity and cash flow accuracy."
Why the other options are incorrect:
A. Mass update of journal entry details without impacting financial postings:"This relates to general journal automation in Record-to-Report, not specifically to Receivables Management."
B. Automated release of supplier invoice upon customer payment:"This belongs to Payables Management, not Receivables."
The document summarizes, "SAP Business AI automates key Receivables functions—dispute-case updates and intelligent collections prioritization—making C and D the correct answers."
