Advise the insured the policy covers the loss, if he confirms it
B.
Record preliminary information and ask further details
C.
Verify the independent adjuster's report has no errors
D.
Advise an underwriter the policy requires a premium increase at renewal
The Answer Is:
B
This question includes an explanation.
Explanation:
A claims adjuster’s primary initial responsibility is to receive, record, and gather preliminary information about a loss. This includes confirming the identity of the insured, the date and circumstances of the loss, and whether the situation appears to fall within the policy period and coverage. The adjuster also must ask probing questions to obtain the essential facts to begin an investigation. This early information is critical because it guides further steps such as contacting witnesses, arranging inspections, evaluating liability, and determining the need for expert reports.
Option A is incorrect because an adjuster cannot confirm coverage until a full review of the policy and the facts is completed. Option C is incorrect because the adjuster uses an independent adjuster’s report but is not required to “verify no errors” in a formal sense; they assess and evaluate the report’s content. Option D is unrelated to claims adjusting—premium changes are underwriting functions.
Therefore, the adjuster’s correct responsibility at the early stage is to record preliminary details and obtain further necessary information, making B the accurate answer.
C11 PDF/Engine
Printable Format
Value of Money
100% Pass Assurance
Verified Answers
Researched by Industry Experts
Based on Real Exams Scenarios
100% Real Questions
Get 65% Discount on All Products,
Use Coupon: "ac4s65"