When creatinq a new Role in the roles tab of Case desiqner, what action need...

Roles and teams are two distinct concepts, the same users must be put in Roles and Teams for the behavior to be unified.

A corresponding Group must be created in LDAP that can be used by manually creating a team in the Process Designer application.

A corresponding Team and Group will be automatically created in the local application visible in Process Designer, this Team should then be used in the BPMN flows.

Using the same name for the Role as an existing team in Process designer will automatically map the two entities.