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A company wants to use the Satesforce Platform to enable personalized l-l marketing, an online...

A company wants to use the Satesforce Platform to enable personalized l-l marketing, an online ordering platform, and a customer-centric support solution for their service agents. The goal of the company is to provide an end-to-end customer centric and personalized experience.

What is an example artifact that can be used to ensure the company understands the systems involved in the solution'

A.

Journey map

B.

Product backlog

C.

Reference architecture

D.

Storefront wireframes

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