A company uses Service Cloud and B2C Commerce and now wants to enable the ‘Order...

Salesforce B2C-Solution-Architect Question Answer

A company uses Service Cloud and B2C Commerce and now wants to enable the ‘Order on Behalf of functionality on its storefront.

Which two actions should a Solution Architect take to ensure agents can use the ‘Order on Behalf of’ functionality?

Choose 2 answers

Apply the "Order on Behalf of permission set to Service Cloud users.

Verify that the permissions for the B2C Commerce account support ‘Order on Behalf of’.

Verify that agents have a user record in Service Cloud and an account created in B2C Commerce.

Configure agents to use SSO between B2C Commerce and Service Cloud.

B2C-Solution-Architect PDF/Engine

Get 65% Discount on All Products, Use Coupon: "ac4s65"