Which action is recommended before updating an Archer Advanced Workflow?
A.
Open the application and deactivate Advanced Workflow before making changes to the workflow process, then reactivate the workflow so all records update.
B.
No special action is needed since Advanced Workflow automatically returns all actively enrolled records to the Start node.
C.
Add an error handling node at the end for the workflow to catch records which generate errors as a result of the update.
D.
Complete all active jobs before updating the Advanced Workflow.
The Answer Is:
A
This question includes an explanation.
Explanation:
According to the Advanced Workflow Beyond the Basics curriculum, the safest administrative practice when modifying an active workflow is to briefly deactivate it. When you deactivate the workflow, you prevent new records from entering a potentially "in-flux" process while you are saving new versions.
Once the changes are finalized and the new version is saved, reactivating the workflow allows the system to initialize the new logic. It is important to note that reactivating the workflow does not automatically update existing records (as discussed in previous questions regarding Bulk Update Jobs), but it ensures that the transition between versions is "clean." Option D is often impossible in a production environment with thousands of active records. Option B is factually incorrect as records do not return to the Start node; they stay exactly where they were in their specific version. Deactivating ensures that the Advanced Workflow Service doesn't attempt to process a record against a design that is currently being overwritten or modified by the administrator.
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