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A new talent development (TD) manager is asked to change the way the TD team...

A new talent development (TD) manager is asked to change the way the TD team processes requests for training. The TD manager sees this as an opportunity to learn about the strengths, achievements, and potential of the team's members. Which change model should the TD manager employ to position the change as a positive opportunity instead of as a problem that needs to be fixed?

A.

McKinsey 7-S framework

B.

Action research

C.

Appreciative inquiry

D.

Kotter's eight-step change model

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