Electronic Data Interchange (EDI) has not gained more widespread use, particularly by small and medium-size...

Electronic Data Interchange (EDI) enables the automated exchange of business documents, such as invoices and purchase orders, between trading partners. While EDI offers efficiency, its adoption by small and medium-sized companies is limited primarily due tocostly technology, including high implementation and maintenance costs for hardware, software, and integration. Government regulations (Option A), staff resistance (Option B), and security concerns (Option D) may pose challenges, but the primary barrier is cost.

The web source from SAP Concur states: “EDI adoption is hindered for small and medium-sized businesses due to the high costs of implementing and maintaining EDI systems, including software and integration expenses.” This directly supports Option C as the primary reason for limited EDI use.

The IOFM APS Certification Program covers “Technology and Automation,” including technologies like EDI. The curriculum’s focus on “peer-tested best practices” acknowledges barriers to technology adoption, with cost being a significant factor for smaller organizations.