An insurance company wants to create a car insurance quote process for its website.

This quoting process requires three distinct capabilities: guided data collection, business-rule execution, and server-side orchestration. OmniScripts, Business Rules Engine, and Integration Procedures provide those capabilities declaratively.

An OmniScript supplies the guided web experience. It can collect contact information, address details, driver age, vehicle model, vehicle year, and other inputs through a structured multi-step interface. OmniScripts are specifically designed for interactive, guided business processes.

Business Rules Engine performs the insurance rating logic. User characteristics can be passed to an expression set and decision matrix; the rules locate applicable rating factors, perform calculations, and return the resulting premium quote.

An Integration Procedure orchestrates server-side processing. It can receive values from the OmniScript, invoke Business Rules Engine components, interact with external services when necessary, and create or update Salesforce records without requiring multiple client-server round trips. Salesforce supports calling expression sets and decision matrices from both OmniScripts and Integration Procedures.

FlexCards are primarily used to display contextual information rather than to implement the complete quoting workflow. Custom Apex is unnecessary where the required capabilities are available declaratively through OmniStudio and BRE.