Choose 1 option.

The correct answer is B because sprint completion values are configured in the Life Sciences Admin Console under Key Account Management sprint settings. Salesforce Help for Configure Sprint Completion Statuses states that administrators should go to the App Launcher, open Admin Console , select Key Account Management , and then select Sprints Settings in the left navigation pane. From there, admins add the sprint values that indicate completion.

The scenario says KAMs are selecting a picklist value called “Finished,” but the system does not recognize the sprint as closed for reporting. That means the label exists as a picklist option, but it has not been mapped as a completion status in the Life Sciences Key Account Management sprint configuration. The consultant must configure the completion-status mapping in Sprint Settings so the platform treats “Finished” as a closed/completed sprint value.

Option A is too broad and does not point to the specific sprint completion configuration. Option C is also incorrect because editing the Status picklist in Object Manager only changes or adds picklist values. It does not tell the Life Sciences Key Account Management logic which values count as completed for reporting and process behavior. Therefore, the mapping should be configured in Admin Console > Key Account Management > Sprint Settings .

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