Example Corp provides a personalized video generation service that millions of enterprise customers use.

Option A is the correct solution because Amazon Q Business is explicitly designed to provide secure, governed access to enterprise data while preserving customer ownership and control. Each customer maintains their own Amazon Q Business index, which ensures that data never leaves the customer’s control boundary unless explicitly shared through approved access mechanisms.

By designating Example Corp as a data accessor, customers can allow controlled, auditable access to their indexed content through secure APIs. This model satisfies strict data governance requirements, including data ownership, access transparency, and revocation capability. Customers do not need to expose raw data or deploy infrastructure in Example Corp’s environment.

Amazon Q Business provides high semantic accuracy through managed indexing, ranking, and retrieval optimizations. Because real-time access is not required, this approach avoids the complexity and latency challenges of live federated retrieval while still delivering fast query performance suitable for customer experience use cases.

Option B introduces unnecessary operational complexity by requiring real-time MCP servers per customer. Option C requires customers to manage Amazon Bedrock knowledge bases and enable cross-account access, which increases integration complexity and governance risk. Option D requires shared Amazon Kendra indexes across accounts, which complicates access control and data ownership boundaries.

Therefore, Option A provides the cleanest, lowest-overhead architecture that meets data governance, accuracy, performance, and scalability requirements while minimizing operational burden for both Example Corp and its customers.