Targets of acceptable performance are defined in;

Service Level Objectives (SLOs)define specific, measurable targets for acceptable performance of a service. They are critical components ofService Level Agreements (SLAs), providing clear benchmarks for service reliability and availability. By setting SLOs, organizations can align operational performance with business goals and customer expectations. The DevOps Institute's AIOps Foundation course outlines how establishing and monitoring SLOs is essential for effective service management and how AIOps can assist in meeting these objectives through enhanced monitoring and predictive analytics.