You have insurance claim reports that are stored as text.

Key phrase extraction is the concept of evaluating the text of a document, or documents, and then identifying the main talking points of the document(s).

Key phase extraction is a part of Text Analytics. The Text Analytics service is a part of the Azure Cognitive Services offerings that can perform advanced natural language processing over raw text.

https://docs.microsoft.com/en-us/learn/modules/analyze-text-with-text-analytics-service/2-get-started-azure