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You are building a chatbot that will use natural language processing (NLP) to perform the...

You are building a chatbot that will use natural language processing (NLP) to perform the following actions based on the text input of a user:

• Accept customer orders.

• Retrieve support documents.

• Retrieve order status updates.

Which type of NLP should you use?

A.

sentiment analysis

B.

translation

C.

language modeling

D.

named entity recognition

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