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When conducting performance assessment, a health pln may classify the key processes associated with its...

When conducting performance assessment, a health pln may classify the key processes associated with its services into the following categories: high-risk, high-volume, problem-prone, and high-cost.

The following statements are about this classification of processes. Three of the statements are true and one is false. Select the answer choice containing the FALSE statement.

A.

In some instances, relatively inexpensive processes can qualify as high-cost processes.

B.

Each process must be classified into a single category.

C.

High-risk processes most often involve medical interventions or treatment plans for acute illnesses or case management processes for complex conditions.

D.

Administrative processes such as scheduling appointments are examples of high-volume processes.

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