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According to the 'change formula' (Beckhard and Harris), which response will increase an individual's 'dissatisfaction...

According to the 'change formula' (Beckhard and Harris), which response will increase an individual's 'dissatisfaction with the status quo'?

A.

Amend performance targets during the change.

B.

Communicate the danger of inaction.

C.

Clarify the steps users need to take.

D.

Focus on the benefits of the change.

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